Chat, Social, and Survey Interactions Using AI Idea Analysis
“The future of communicating with customers rests in engaging with them through every possible channel: phone, email, chat, web, and social networks. Customers are discussing a company’s products and brand in real time. Companies need to join the conversation.” – Marc Benioff Today’s customers demand a superior experience every... Read more
The Hitchhiker’s Guide to a Successful Data Science Practice
When we speak about data science in general, one of the biggest problems is the sheer lack of data scientists. According to a study published by McKinsey Global Institute, the U.S. economy could be short as many as 250,000 data scientists by 2024. That’s A LOT of people. And... Read more
6 Ways Businesses Can Incorporate AI Into Their Products
The buzz over AI is loud in business, but don’t jump on the bandwagon just yet. You need a thoughtful plan of action to avoid what those of us in education know as “tech fatigue,” or the implementation of tech initiatives with no real goal for ROI. Launching blindly... Read more
5 Ways To Make The Most Out Of An Expo Hall Experience
The expo hall is an exciting part of any conference. There’s so much going on, the freebies, the new tech, the possibility of finding your next big thing. I know you’re tempted to wing it, but you’d be making a mistake going in without a clear plan of action.... Read more
Meet the Leader of a Data-Driven Work Culture: The Data Science Manager
What does it take to build a data-driven culture at a company? Surely, you’d expect hiring a few people with technical skills would make a monumental difference. But Google Chief Decision Scientist Cassie Kozyrkov says the true key to building a data-driven culture is hiring a data science manager —... Read more