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The Rise of Multilingual Conversational AI
Summary: At ODSC West, Welocalize’s VP of AI Innovation, Olga Beregovaya, shared the business benefits of conversational AI, training data to deliver conversational AI in multiple languages, and how to enhance global customer experience. This article by Aaron Schliem, Senior Solutions Architect (AI), Welocalize, builds on... Read more
The Effects of COVID-19 on Conversational AI
When the COVID-19 pandemic swept over the globe in early 2020, millions of people found themselves struggling with loneliness like never before. Mental health was drawn to the forefront of collective concern. Lockdown requirements were necessary to keep everyone safe, but they presented challenges for mental... Read more